Frequently Asked Questions (FAQs)

The process is very easy, it can be done any day of the week, 24 hours a day, from any device that has internet access and a camera.

It only takes 15 minutes and all you need to have with you is your Police Identity Card.

1) Select ‘Become a customer at Attica Bank’.
2) Connect to the eGov-KYC Service with your Taxisnet codes & consent to the transmission of your data to Attica Bank.
3) Take a selfie.
4) Verify your details via video call & then your connection codes are issued.
5) Accept the terms & complete your application.

If you are not a customer of Attica Bank, you can open an Attica My Account deposit account online, or an Attica Payroll account.

If you are not a customer of Attica bank and you are a freelancer, you can open a Current account online.

Then, if you wish, you can open other types of accounts by visiting an Attica Bank’s Branch.

You will need to provide us with the following information:

1) Your income & tax details.
2) Your permanent residence & contact details.
3) Your professional details.

The transmission of your information to Attica Bank during the online account opening process is done by logging in to the eGov-KYC Service, using your personal codes for Taxisnet and after you give your consent, your information stored in eGov is transferred to the Bank.

For this reason, you first need to have updated your information (address and mobile phone) in the National Communication Register before starting the process.

No. You can open an Attica My Account, an Attica Payroll account, or a Current Account online with a €0 initial deposit amount.

If you are abroad, you can open an account online, only if you meet the following conditions:

• You are a Greek citizen.
• You have a Greek Police Identity Card.
• You are a Taxisnet code holder.
• You are required to file a tax return in Greece. 
• You have updated financial information in the eGov-KYC Service.

You can open an account online if you are an individual or a freelancer, as long as you can be identified through the eGov KYC Service. You will not be able to open an account online if your status is retired, student, unemployed, or homemaker. In this case, you will need to visit an Attica Bank’s Branch.

You can open an account online if you are an individual or a freelancer, as long as you can be identified through the eGov KYC Service. You will not be able to open an account online if your status is retired, student, unemployed, or homemaker. In this case, you will need to visit an Attica Bank΄s Branch.

If you are an individual, you can get an Attica Debit Visa debit card, while if you are a freelancer, an Attica Debit Visa Business debit card.

Your new card will be sent via courier to the address you provided during the online account opening process. This is the address registered in your eGov details, which you consented to be transmitted to Attica Bank.

You will receive the PIN of your new card via SMS, to the mobile number you provided when starting the online account opening process.

If you stop the online process, you will not be able to continue from where you left off. You will need to start over.

In this case, you will need to start the online account opening process from the beginning.

This is because the maximum validity period of the One-Time Password (OTP), which is 2 minutes, has been exceeded. In this case, you will need to choose to get a One-Time Password (OTP), to continue.

For any problem, question, or clarification, you can contact Attica Bank’s service department, by phone at +30 210 366 9000, or via e-mail at info@atticabank.gr